Terms & Conditions

Last updated: 1 August, 2026

RS REWARDS CLUB – TERMS & CONDITIONS

Operated by:
RS Rewards Club Pty Ltd (ABN 41 653 351 636)
1/12 Lieber Grove, Carrum Downs VIC 3201
Email: info@rsrewards.com.au
Website: www.rsrewards.com.au

BUSINESS NAMES AND OPERATIONS

RS Rewards Club Pty Ltd operates the RS Rewards, RS Active and RS Rewards Supermarkets businesses, brands, platforms and services.

References in these Terms to “RS Rewards”, “we”, “us” or “our” mean RS Rewards Club Pty Ltd and, where the context permits, include the businesses, brands, divisions, platforms and trading names operated by RS Rewards Club Pty Ltd, including RS Rewards, RS Active and RS Rewards Supermarkets.

RS Rewards, RS Active and RS Rewards Supermarkets are operated by the same legal entity and under the same Australian Business Number. They are not separate legal entities.

Unless expressly stated otherwise, memberships, products, goods and services offered through RS Rewards, RS Active and RS Rewards Supermarkets are supplied or made available by RS Rewards Club Pty Ltd.

These Terms & Conditions govern the purchase, activation, access and use of memberships, subscriptions, products, goods, services, benefits, websites, applications, digital platforms, supermarket and retail services, fitness and wellness services, events, partner offers, promotional activities and related offerings supplied or made available by RS Rewards Club Pty Ltd through any of its brands, businesses or platforms.

A membership, product, service or benefit may be advertised, sold, administered, invoiced, processed, fulfilled, delivered, collected or accessed through a different RS Rewards brand or platform from the brand or platform through which it was originally purchased.

Unless expressly stated otherwise, products offered under the RS Rewards or RS Active brands may also be offered, sold, fulfilled or made available as part of the RS Rewards Supermarkets product range, Member Marketplace or another authorised RS Rewards sales channel.

References to an RS Rewards product, RS Active product, RS Rewards Supermarkets product, supermarket product or Member Marketplace product identify the applicable brand, product range or sales channel only. They do not mean that the product is supplied by a separate legal entity.

By purchasing, activating, accessing or using a membership, product, service, benefit, platform or account, you agree to be bound by these Terms.

PART A – MEMBERSHIP PLATFORM TERMS

1. ABOUT RS REWARDS

1.1 RS Rewards is a membership-based lifestyle, rewards, retail, supermarket, fitness, wellness and experiences platform operated by RS Rewards Club Pty Ltd.

1.2 The RS Rewards platform includes memberships, products, goods, services and benefits offered through RS Rewards, RS Active, RS Rewards Supermarkets and any other brand, business division, platform or sales channel operated by RS Rewards Club Pty Ltd from time to time.

1.3 Membership may provide access to benefits including:

• Member discounts and partner offers;
• Fitness and wellness programs;
• RS Active coaching and training services;
• Nutrition guidance and educational content;
• Mobile applications and digital tools;
• Community events and social experiences;
• Sporting, entertainment and VIP experiences;
• Member challenges and campaigns;
• Merchandise and physical products;
• Exclusive member content;
• Travel and accommodation offers;
• Member supermarket and wholesale-style shopping benefits;
• Grocery, household and retail purchasing discounts;
• Products offered through RS Rewards Supermarkets or the Member Marketplace;
• Products offered under the RS Rewards or RS Active brands;
• Member rewards draws;
• Daily Member Rewards Draw opportunities;
• The Vault weekly rewards program;
• Marvel Stadium corporate box experiences;
• Member-only event access; and
• Promotional activities and trade promotions.

1.4 Memberships, products, services and benefits purchased or accessed through one RS Rewards brand may be recognised, administered, processed, fulfilled or made available through another brand operated by RS Rewards Club Pty Ltd.

1.5 Eligible products offered under the RS Rewards or RS Active brands may form part of the product range offered through RS Rewards Supermarkets, the Member Marketplace or another RS Rewards retail channel.

1.6 Promotional activities form only a minor component of the overall RS Rewards membership and product offering.

1.7 The primary purpose of membership is to provide access to discounts, supermarket and retail benefits, fitness and wellness services, rewards, experiences, events, partner benefits, products and digital membership services.

1.8 Benefits, products and services may vary between membership types, brands, platforms, geographic locations and sales channels and may change from time to time.

2. MEMBERSHIP ELIGIBILITY

2.1 Membership is available to individuals aged 18 years or older unless otherwise specified.

2.2 Members must provide accurate, complete and current information when creating an account or purchasing a membership.

2.3 Members are responsible for maintaining the security and confidentiality of their account credentials.

2.4 Memberships are personal and may not be transferred, sold, assigned or shared without our prior written approval.

3. MEMBERSHIP FEES, BILLING AND RENEWALS

3.1 Membership fees are payable in accordance with the pricing displayed at the time of purchase.

3.2 Membership subscriptions may be offered on weekly, monthly, annual or other billing cycles.

3.3 By purchasing a recurring membership, you authorise RS Rewards Club Pty Ltd and its payment providers to automatically process future payments using your nominated payment method.

3.4 Membership renewals will continue until cancelled by the member or terminated by RS Rewards.

3.5 If a payment fails, RS Rewards may:

• Retry payment processing;
• Suspend membership benefits;
• Restrict account access;
• Withhold access to products or services; or
• Cancel the membership.

3.6 Membership fees are non-refundable except where required by Australian Consumer Law or another applicable law.

3A. SUBSCRIPTION AUTHORISATION

3A.1 By purchasing a recurring membership, the member authorises RS Rewards Club Pty Ltd and its payment providers to automatically debit the nominated payment method for all applicable membership fees and charges.

3A.2 The member is responsible for ensuring sufficient funds are available at the time of each scheduled payment.

3A.3 If a payment fails, RS Rewards may attempt to process the payment again within a reasonable period.

3A.4 The member remains responsible for any outstanding fees incurred before cancellation or termination.

3A.5 RS Rewards may use third-party payment processors to facilitate payments and does not store complete payment card details except where permitted by law and necessary for business operations.

3A.6 Membership pricing may be amended from time to time. Where required by law, reasonable notice of any pricing changes will be provided before the changes take effect.

3A.7 Continued membership after a notified pricing change takes effect constitutes acceptance of the updated pricing.

3B. CANCELLATION AND COOLING-OFF PERIOD

3B.1 Members may cancel their membership through their online account, by contacting customer support or through another cancellation method approved by RS Rewards.

3B.2 Cancellation will prevent future recurring charges but does not entitle the member to a refund for fees already paid, except where required by Australian Consumer Law or another applicable law.

3B.3 Unless otherwise specified, membership benefits will continue until the end of the current paid billing period following cancellation.

3B.4 New members may be entitled to a cooling-off period where required by applicable legislation.

3B.5 During any applicable cooling-off period, a member may cancel their membership and receive a refund in accordance with applicable consumer protection laws.

3B.6 RS Rewards may deduct the value of benefits already redeemed, goods supplied, services provided or promotional offers used during an applicable cooling-off period to the extent permitted by law.

3B.7 Subject to Australian Consumer Law, refunds will not ordinarily be provided for:

• Change of mind;
• Failure to use membership benefits;
• Failure to attend events;
• Failure to redeem partner offers;
• Failure to access available content or services; or
• Failure to cancel before a recurring payment is processed.

3B.8 Nothing in this section limits or excludes any rights or remedies available under Australian Consumer Law.

4. MEMBER BENEFITS

4.1 Membership benefits may include discounts, supermarket and wholesale-style shopping benefits, retail savings, products, offers, rewards, experiences, events, digital products, fitness and wellness services, coaching services, partner benefits and promotional opportunities.

4.2 Membership benefits may be offered, administered or fulfilled through RS Rewards, RS Active, RS Rewards Supermarkets or another platform or brand operated by RS Rewards Club Pty Ltd.

4.3 Memberships, accounts and benefits offered through RS Rewards, RS Active and RS Rewards Supermarkets may be administered through shared accounts, payment systems, customer databases, applications, websites and member portals.

4.4 Unless expressly limited to a particular brand, membership type or platform, a membership or benefit may be recognised across the brands operated by RS Rewards Club Pty Ltd.

4.5 Benefits may vary based on membership tier, membership status, location, availability, stock levels, sales channel and partner participation.

4.6 Benefits may be amended, suspended, substituted or withdrawn from time to time, subject to applicable laws.

4.7 RS Rewards does not guarantee the continued availability of any specific benefit, product, service, discount, partner offer or experience.

4.8 Benefits have no cash value unless expressly stated otherwise.

4A. RS REWARDS SUPERMARKETS, MEMBER MARKETPLACE AND RETAIL PRODUCTS

4A.1 RS Rewards Club Pty Ltd operates RS Rewards Supermarkets as part of the broader RS Rewards business, membership platform and retail offering.

4A.2 RS Rewards Supermarkets is a business and brand operated by RS Rewards Club Pty Ltd and is not a separate legal entity.

4A.3 RS Rewards Supermarkets may include physical supermarkets, online stores, retail outlets, member marketplaces, wholesale-style purchasing platforms, grocery services, product collection points, delivery services and other associated retail services.

4A.4 For the purposes of these Terms, the “Member Marketplace” includes any online or physical marketplace, supermarket, retail outlet, store, website, application or purchasing platform operated by RS Rewards Club Pty Ltd through RS Rewards, RS Active or RS Rewards Supermarkets.

4A.5 Active members may receive access to discounted, wholesale-style, promotional, member-exclusive or otherwise preferential pricing on selected products and services.

4A.6 Products offered, advertised or sold under the RS Rewards, RS Active or RS Rewards Supermarkets brands may be offered through any website, application, physical store, platform or sales channel operated by RS Rewards Club Pty Ltd.

4A.7 Products offered under the RS Rewards or RS Active brands may also be included within, promoted through, sold through or treated as part of the RS Rewards Supermarkets or Member Marketplace product range.

4A.8 A reference to “supermarket products” or “Member Marketplace products” may include eligible groceries, food, beverages, household goods, general merchandise, apparel, fitness products, wellness products, accessories, promotional products and other goods offered under the RS Rewards, RS Active or RS Rewards Supermarkets brands.

4A.9 References to RS Rewards products, RS Active products, RS Rewards Supermarkets products, supermarket products or Member Marketplace products identify the relevant brand, product range or sales channel only and do not indicate that the products are supplied by separate legal entities.

4A.10 Unless expressly stated otherwise, products and services offered through RS Rewards, RS Active, RS Rewards Supermarkets or the Member Marketplace are supplied by RS Rewards Club Pty Ltd.

4A.11 A product may be advertised, sold, invoiced, processed, fulfilled, delivered or collected under a different RS Rewards brand from the brand through which the customer originally viewed or purchased the product.

4A.12 The website domain, platform, branding, packaging, physical store, fulfilment location, transaction descriptor or payment description associated with a product does not alter the identity of the supplier, which remains RS Rewards Club Pty Ltd unless otherwise disclosed.

4A.13 Where a product or service is supplied directly by an independent third-party provider, the identity of that provider and any additional terms applying to the purchase will be disclosed where required.

4A.14 Product availability, pricing, quantities, purchase limits, discounts and membership eligibility requirements may vary between stores, websites, brands, locations and sales channels.

4A.15 Member pricing, supermarket pricing, wholesale-style pricing, savings and promotional offers may be amended, suspended or withdrawn from time to time.

4A.16 All purchases are subject to product availability, these Terms and applicable consumer laws.

4A.17 Product descriptions, images, dimensions, quantities, ingredients, specifications and other product information are provided for general information purposes. Reasonable efforts will be made to ensure that this information is accurate, but errors, omissions and minor variations may occur.

4A.18 Customers must review product packaging, ingredients, warnings, allergen information, expiry information and manufacturer instructions before consumption or use.

4A.19 Where a product is incorrectly priced, described or made available due to an error, RS Rewards may correct the error, withdraw the product or cancel the affected order, subject to applicable laws and any rights available under Australian Consumer Law.

4A.20 RS Rewards may limit purchase quantities or refuse or cancel transactions where reasonably necessary, including where fraud, misuse, pricing errors, stock limitations, suspected unauthorised resale activity or breaches of these Terms are identified.

4A.21 Eligible purchases may provide access to membership benefits, rewards, promotional opportunities or trade promotions conducted by RS Rewards Club Pty Ltd from time to time.

4A.22 The eligibility of a product or purchase for any reward, promotional opportunity or trade promotion will be determined by the terms or Promotion Schedule applying to that particular activity.

4A.23 Promotional opportunities associated with a purchase are ancillary to the underlying purchase of the relevant goods or services.

4A.24 The primary purpose of purchases made through RS Rewards Supermarkets or the Member Marketplace is the acquisition of products, goods or services and access to applicable member pricing and savings.

4A.25 Nothing in this section excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.

5. RS ACTIVE FITNESS AND WELLNESS SERVICES

5.1 RS Active is the fitness, wellness, coaching, training, apparel, merchandise and associated product and service brand operated by RS Rewards Club Pty Ltd.

5.2 RS Active may provide fitness programs, exercise plans, coaching services, educational content, nutrition information, challenges, wellness initiatives, apparel, equipment, merchandise and related products and services.

5.3 All fitness, nutrition and wellness content is general information only.

5.4 RS Active does not provide medical advice, diagnosis, treatment or healthcare services.

5.5 Members should consult a qualified healthcare professional before commencing any exercise, training, nutrition or wellness program.

5.6 Members participate in fitness-related activities at their own risk.

6. HEALTH AND FITNESS DISCLAIMER

6.1 Participation in physical activities carries inherent risks including injury, illness, disability or death.

6.2 By participating in any RS Rewards or RS Active activity, members acknowledge and accept those risks.

6.3 Members warrant that they are physically capable of safely participating in the activities they undertake.

6.4 To the maximum extent permitted by law, RS Rewards excludes liability arising from participation in fitness, sporting, recreational or wellness activities.

6.5 Members must immediately cease participation and seek appropriate medical advice if they experience pain, injury, dizziness or adverse health symptoms.

7. MOBILE APP, WEBSITE AND DIGITAL SERVICES

7.1 RS Rewards may provide mobile applications, websites, online stores, member portals and other digital services across the RS Rewards, RS Active and RS Rewards Supermarkets brands.

7.2 We do not guarantee uninterrupted, error-free or continuous access to any digital service.

7.3 Scheduled maintenance, upgrades, technical issues, internet interruptions or third-party outages may affect service availability.

7.4 Members and users must not:

• Attempt to gain unauthorised access;
• Interfere with platform security;
• Upload or distribute malicious software;
• Scrape, copy or extract platform data without permission;
• Use the services unlawfully;
• Manipulate transactions, benefits or promotions; or
• Impersonate another person.

7.5 RS Rewards may restrict, suspend or terminate access where misuse, fraud, unlawful conduct or a breach of these Terms is suspected.

8. EVENTS, EXPERIENCES AND SOCIAL ACTIVITIES

8.1 RS Rewards may conduct or provide access to events including:

• Social nights;
• Networking events;
• Fitness events;
• Sporting experiences;
• VIP experiences;
• Entertainment experiences;
• Community activities;
• Product launches;
• Supermarket events; and
• Partner-hosted events.

8.2 Event places may be limited and are not guaranteed.

8.3 Members and attendees must comply with venue rules, applicable laws and reasonable directions from staff.

8.4 RS Rewards reserves the right to refuse entry or remove attendees whose conduct is unsafe, disruptive, abusive, threatening or unlawful.

8.5 Alcohol service remains subject to Responsible Service of Alcohol laws and applicable venue policies.

8.6 Active members may be offered access to member-only events, experiences, networking functions, social gatherings, sporting events and promotional events conducted by RS Rewards.

8.7 Access to events may be limited by venue capacity, membership tier, geographic location, availability or other eligibility requirements determined by RS Rewards.

8.8 Event access is not guaranteed and may be offered on a first-come, first-served basis or through another allocation or selection process determined by RS Rewards.

8.9 RS Rewards reserves the right to modify, postpone, relocate or cancel an event where reasonably necessary.

8A. MARVEL STADIUM EXPERIENCES

8A.1 RS Rewards may provide eligible members with access to Marvel Stadium corporate box experiences and other premium sporting experiences from time to time.

8A.2 Access may be limited and subject to availability.

8A.3 Access may be allocated through member promotions, invitations, applications, competitions, membership tiers or other methods determined by RS Rewards.

8A.4 Attendance at Marvel Stadium or other sporting events remains subject to venue rules, ticketing conditions and applicable laws.

8A.5 RS Rewards does not guarantee the availability of any specific sporting event, match, seating allocation or experience.

9. RUN CLUBS, CHALLENGES AND MEMBER ACTIVITIES

9.1 RS Rewards may conduct run clubs, fitness challenges, referral campaigns, leaderboard competitions and member participation programs.

9.2 Participation is voluntary and at the participant’s own risk.

9.3 RS Rewards may verify participation information and disqualify participants for fraud, manipulation, cheating, misconduct or breaches of applicable activity rules.

9.4 Decisions relating to challenge outcomes are final, subject to any rights that cannot lawfully be excluded.

10. PARTNER OFFERS AND THIRD-PARTY SERVICES

10.1 Some membership benefits, products and services may be supplied by independent third-party partners.

10.2 RS Rewards does not control independent partner businesses.

10.3 Partner offers may be amended, suspended or withdrawn without notice by the relevant partner.

10.4 To the extent permitted by law, RS Rewards is not responsible for:

• Partner product availability;
• Partner stock shortages;
• Booking availability;
• Partner service interruptions;
• Venue closures;
• Partner insolvency; or
• Independent third-party conduct.

10.5 Disputes concerning products or services supplied directly by an independent partner should ordinarily be directed to the relevant provider.

10.6 Nothing in this section limits any responsibility or obligation RS Rewards Club Pty Ltd has under Australian Consumer Law where it is the supplier of the relevant product or service.

11. MEMBER AND CUSTOMER CONDUCT

11.1 Members and customers must behave respectfully and lawfully when dealing with RS Rewards, its staff, contractors, partners and other members or customers.

11.2 Members and customers must not:

• Harass, threaten, intimidate or abuse another person;
• Engage in fraudulent activity;
• Misuse membership benefits;
• Manipulate promotions or transactions;
• Provide false or misleading information;
• Abuse chargeback or payment dispute processes;
• Engage in unauthorised commercial resale activity; or
• Engage in unlawful conduct.

11.3 RS Rewards may restrict, suspend or terminate memberships, accounts, orders or access immediately where misconduct, fraud or misuse occurs.

12. INTELLECTUAL PROPERTY

12.1 All content, materials, business names, brands, logos, product names, packaging, designs, videos, training programs, coaching materials, graphics, photographs, software and other intellectual property used in connection with RS Rewards, RS Active and RS Rewards Supermarkets remain the property of RS Rewards Club Pty Ltd or its licensors.

12.2 Members receive a limited, personal, revocable and non-transferable licence to access applicable content for personal and non-commercial use.

12.3 Content may not be copied, reproduced, modified, distributed, published, sold or commercially exploited without prior written consent.

13. PHOTOGRAPHY, FILMING AND MEDIA

13.1 Events, stores, activities and experiences may be photographed, recorded or livestreamed.

13.2 By attending an event or participating in a photographed or recorded activity, attendees consent to the reasonable use of their image, likeness, voice and appearance in RS Rewards promotional materials, social media, advertising and marketing.

13.3 A member or attendee who does not wish to appear should notify event or store staff where reasonably practicable.

13.4 RS Rewards will take reasonable steps to accommodate such requests where practical but cannot guarantee exclusion from incidental crowd or background footage.

14. PROMOTIONAL ACTIVITIES

14.1 From time to time, RS Rewards Club Pty Ltd may make available optional promotional activities, member campaigns, competitions or trade promotions through RS Rewards, RS Active or RS Rewards Supermarkets.

14.2 Participation in promotional activities is voluntary.

14.3 Promotional activities may be connected to memberships, qualifying purchases, supermarket purchases, RS Rewards products, RS Active products, RS Rewards Supermarkets products or other eligible activities.

14.4 Each promotional activity will be governed by its applicable terms, Promotion Schedule and relevant laws.

14.5 Promotional activities form only a minor and ancillary component of the overall RS Rewards membership, product, retail and service offering.

14.6 Eligibility requirements, geographic restrictions, entry methods, qualifying products and regulatory exclusions may apply to individual promotions and will be disclosed in the relevant Promotion Schedule.

14.7 Certain major trade promotions may exclude residents of particular Australian states or territories where required for regulatory, licensing or operational reasons. Any exclusion will be disclosed in the applicable Promotion Schedule.

14.8 Where there is any inconsistency between these general Terms and a specific Promotion Schedule, the Promotion Schedule will prevail in relation to that promotion.

14A. DAILY MEMBER REWARDS DRAW

14A.1 RS Rewards may conduct Daily Member Rewards Draws as an ongoing membership benefit.

14A.2 Each Daily Member Rewards Draw constitutes a separate and independent promotion.

14A.3 Participation is subject to the Daily Member Rewards Draw Promotion Schedule.

14A.4 Daily Member Rewards Draws form part of the overall membership benefits offered by RS Rewards.

14A.5 RS Rewards reserves the right to amend, suspend or discontinue Daily Member Rewards Draws, subject to applicable laws and regulatory requirements.

14A.6 Prize values, eligibility requirements, draw periods and participation criteria may vary and will be specified in the applicable Promotion Schedule.

14B. THE VAULT

14B.1 RS Rewards may operate a member-exclusive rewards program known as The Vault.

14B.2 Each weekly The Vault Draw constitutes a separate and independent promotion.

14B.3 Participation in The Vault is subject to The Vault Promotion Schedule.

14B.4 The Vault forms part of the overall membership benefits offered by RS Rewards.

14B.5 RS Rewards reserves the right to amend, suspend or discontinue The Vault, subject to applicable laws and regulatory requirements.

14B.6 Eligibility requirements, participation criteria, draw periods and prize details will be specified in the applicable Promotion Schedule.

15. LIABILITY

15.1 To the extent permitted by law, RS Rewards excludes liability for indirect, consequential, incidental or special loss.

15.2 To the extent permitted by law, RS Rewards is not liable for loss arising from:

• Event attendance;
• Fitness participation;
• Independent partner services;
• Travel arrangements;
• Digital platform outages;
• Promotional participation;
• Third-party conduct; or
• Circumstances outside its reasonable control.

15.3 Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded under Australian Consumer Law.

16. PRIVACY

16.1 RS Rewards Club Pty Ltd collects, holds, stores, uses and discloses personal information in accordance with its Privacy Policy and applicable privacy laws.

16.2 Personal information may be collected and administered across the RS Rewards, RS Active and RS Rewards Supermarkets brands through shared accounts, customer databases, payment systems, websites, applications, member portals and service providers operated or used by RS Rewards Club Pty Ltd.

16.3 Information collected through one RS Rewards brand or platform may be used to administer memberships, products, purchases, payments, benefits and services provided through another RS Rewards brand or platform.

16.4 Members and customers consent to receiving necessary service-related communications concerning their accounts, purchases, memberships, payments, benefits, deliveries, events, promotions and services.

16.5 Marketing communications will be sent in accordance with applicable laws and the communication preferences maintained by the member or customer.

17. CHANGES TO TERMS

17.1 RS Rewards may amend these Terms from time to time.

17.2 Updated Terms will become effective when published on the RS Rewards website unless a later effective date is specified.

17.3 Where required by law, RS Rewards will provide reasonable notice of a material change.

17.4 Continued use of memberships, products or services after updated Terms take effect constitutes acceptance of those Terms, subject to any rights available under applicable law.

18. TERMINATION

18.1 Members may cancel their membership in accordance with the applicable cancellation procedures.

18.2 RS Rewards may terminate, suspend or restrict a membership or account where:

• Payments remain outstanding;
• Fraud is suspected;
• These Terms are breached;
• Misconduct occurs;
• Membership benefits or promotions are misused;
• Chargeback processes are abused; or
• Termination or restriction is required by law.

18.3 Termination does not affect rights or obligations accrued before termination.

18.4 Where a membership is terminated due to fraud, chargeback abuse, manipulation of promotions, misuse of benefits, unlawful conduct or a material breach of these Terms, the member may immediately forfeit access to membership benefits, promotional participation rights, rewards balances, event access and associated privileges, subject to applicable laws.

18.5 RS Rewards reserves the right to recover reasonable losses, costs, fees and damages arising from fraudulent activity, chargeback abuse or misuse of membership benefits.

19. AUSTRALIAN CONSUMER LAW

19.1 Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian Consumer Law.

19.2 Where goods or services supplied by RS Rewards Club Pty Ltd fail to comply with an applicable consumer guarantee, customers may be entitled to the remedies provided under Australian Consumer Law.

20. GOVERNING LAW

20.1 These Terms are governed by the laws of Victoria, Australia.

20.2 The parties submit to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.

PART B – PROMOTION SCHEDULES

Each individual promotion conducted by RS Rewards Club Pty Ltd will be governed by a separate Promotion Schedule.

Each Promotion Schedule will specify:

• Promotion period;
• Prize details;
• Entry method;
• Eligibility requirements;
• Geographic restrictions;
• Draw procedures;
• Winner notification processes;
• Redraw procedures;
• Prize conditions;
• Regulatory disclosures;
• Any state-based exclusions.

In the event of any inconsistency between Part A and a Promotion Schedule, the Promotion Schedule prevails in relation to that specific promotion.

PART B – DAILY MEMBER REWARDS DRAW PROMOTION SCHEDULE

1. PROMOTION NAME

RS Rewards Daily Member Rewards Draw

2. PROMOTION STRUCTURE

2.1 The RS Rewards Daily Member Rewards Draw consists of a series of separate and independent daily trade promotions conducted by RS Rewards Club Pty Ltd.

2.2 Each calendar day constitutes a separate promotion.

2.3 Active members whose membership remains active and in good standing will automatically be entered into each Daily Member Rewards Draw.

2.4 Each Daily Member Rewards Draw is governed by this Promotion Schedule.

3. PROMOTION PERIOD

3.1 Each Daily Member Rewards Draw opens at 12:01am AEST (or AEDT where applicable) on the relevant calendar day.

3.2 Each Daily Member Rewards Draw closes at 7:59pm AEST (or AEDT where applicable) on the same calendar day.

4. PRIZE

4.1 One cash prize of $1,000 AUD will be awarded for each Daily Member Rewards Draw.

4.2 Prize payments will be made via electronic funds transfer (EFT) following successful verification of the winner.

5. ELIGIBILITY

5.1 Entry is open to active RS Rewards members aged 18 years or over.

5.2 Eligible members residing in Australia may participate in the Promotion.

5.3 The Promotion is intended to operate Australia-wide, subject to any applicable laws, permits, regulatory requirements or restrictions.

5.4 Employees, contractors and immediate family members of RS Rewards Club Pty Ltd are not eligible.

5.5 The Promoter reserves the right to verify the identity, age, residential address, membership status and eligibility of any participant.

6. HOW TO ENTER

6.1 Active RS Rewards members are automatically entered into each Daily Member Rewards Draw while their membership remains active and in good standing.

6.2 No separate action is required to enter.

6.3 Membership must remain active and in good standing at the time the daily promotion closes and at the time of prize verification in order for a member to be eligible to win.

6.4 Each eligible active member will receive one entry unless otherwise specified by the Promoter.

6.5 Additional entries may be allocated through membership benefits, promotional activities, qualifying purchases, supermarket purchases or other activities specified by the Promoter from time to time.

7. DRAW

7.1 One winner will be selected for each Daily Member Rewards Draw.

7.2 The draw will occur at approximately 7:00pm AEST (or AEDT where applicable) each calendar day.

7.3 Draws will be conducted electronically.

7.4 Each valid entry has an equal chance of being selected.

7.5 Entry into the Promotion does not guarantee that a member will win a prize.

8. WINNER PUBLICATION AND CLAIM PROCESS

8.1 Following the draw, the selected winner's first name, surname initial, username, membership number or other identifying details determined by the Promoter may be published within the RS Rewards mobile application, member dashboard, website or other official communication channels.

8.1A Winner announcements published within the RS Rewards mobile application, member dashboard or website constitute official notification of the draw result.

8.2 It is the responsibility of members to monitor the RS Rewards mobile application, member dashboard and official communication channels to determine whether they have been selected as a winner.

8.3 To claim the prize, the selected winner must contact the Promoter within seven (7) calendar days of publication of the winner announcement.

8.4 Before a prize is awarded, the selected winner must complete all verification requirements requested by the Promoter.

8.5 Verification may include proof of identity, age, residential address, membership status, eligibility and bank account ownership.

8.6 Failure to contact the Promoter within the claim period may result in forfeiture of the prize.

8.7 Where a prize is forfeited or remains unclaimed, the Promoter may conduct a redraw or award the prize to a reserve winner.

8.8 The Promoter may, but is not obliged to, attempt to contact the selected winner using the contact details associated with their account.

8.9 Failure by the Promoter to contact a selected winner does not invalidate the draw, alter the published winner announcement, extend the applicable claim period or remove the winner's obligation to claim the prize within the period specified in this Promotion Schedule.

9. GENERAL

9.1 Daily Member Rewards Draws form part of the membership benefits offered by RS Rewards.

9.2 RS Rewards reserves the right to amend, suspend or terminate the Daily Member Rewards Draw at any time.

9.3 This Promotion Schedule applies to each individual Daily Member Rewards Draw conducted by RS Rewards Club Pty Ltd.

9.4 Nothing in this Promotion Schedule excludes any rights available under Australian Consumer Law.

PART C – THE VAULT WEEKLY REWARDS DRAW PROMOTION SCHEDULE

1. PROMOTION NAME

The Vault Weekly Rewards Draw

2. PROMOTION STRUCTURE

2.1 The Vault consists of a series of separate and independent weekly trade promotions conducted by RS Rewards Club Pty Ltd.

2.2 Each weekly draw constitutes a separate promotion.

2.3 Active members whose membership remains active and in good standing throughout successive weekly promotion periods will automatically be entered into each applicable weekly The Vault Draw.

2.4 Each weekly draw is governed by this Promotion Schedule.

3. PROMOTION PERIOD

3.1 Each weekly promotion opens at 3:00pm AEST (or AEDT where applicable) on the Monday immediately following the previous draw.

3.2 Each weekly promotion closes at 3:59pm AEST (or AEDT where applicable) on Sunday.

4. PRIZES

4.1 Weekly prizes may include cash prizes, merchandise, event tickets, sporting experiences, travel experiences, partner products, VIP experiences, exclusive member benefits and other rewards determined by RS Rewards.

4.2 The total prize pool for any individual The Vault Weekly Rewards Draw will not exceed $2,999 AUD.

4.3 Prize details and values will be published prior to each draw.

4.4 RS Rewards reserves the right to determine the nature, value and quantity of prizes offered in each weekly draw, provided the total prize pool for that weekly draw does not exceed $2,999 AUD.

5. ELIGIBILITY

5.1 Entry is open to active RS Rewards members aged 18 years or over.

5.2 Eligible members residing in Australia may participate in the Promotion.

5.3 The Promotion is intended to operate Australia-wide, subject to any applicable laws, permits, regulatory requirements or restrictions.

5.4 Employees, contractors and immediate family members of RS Rewards Club Pty Ltd are not eligible.

5.5 The Promoter reserves the right to verify the identity, age, residential address, membership status and eligibility of any participant.

6. HOW TO ENTER

6.1 Active RS Rewards members are automatically entered into each weekly The Vault Rewards Draw while their membership remains active and in good standing.

6.2 No separate action is required to enter.

6.3 Membership must be active at the time the weekly promotion closes and at the time of prize verification in order for a member to be eligible to win.

6.4 Each eligible active member will receive one entry unless otherwise specified by the Promoter.

6.5 Additional entries may be allocated through membership benefits, promotional activities, qualifying purchases, supermarket purchases or other activities specified by the Promoter from time to time.

7. DRAW

7.1 One or more winners may be selected for each weekly draw depending on the prize structure announced for that week.

7.2 The draw will occur at approximately 4:00pm AEST (or AEDT where applicable) every Sunday.

7.3 Draws will be conducted electronically.

7.4 Each valid entry has an equal chance of being selected.

7.5 Entry into The Vault does not guarantee that a member will win a prize.

8. WINNER PUBLICATION AND CLAIM PROCESS

8.1 Following the draw, selected winners may be published within the RS Rewards mobile application, member dashboard, website or other official communication channels.

8.1A Winner announcements published within the RS Rewards mobile application, member dashboard or website constitute official notification of the draw result.

8.2 It is the responsibility of members to monitor the RS Rewards mobile application, member dashboard and official communication channels to determine whether they have been selected as a winner.

8.3 To claim a prize, the selected winner must contact the Promoter within fourteen (14) calendar days of publication of the winner announcement.

8.4 Before a prize is awarded, the selected winner must complete all verification requirements requested by the Promoter.

8.5 Verification may include proof of identity, age, residential address, membership status and eligibility.

8.6 Failure to contact the Promoter within the claim period may result in forfeiture of the prize.

8.7 Where a prize is forfeited or remains unclaimed, the Promoter may conduct a redraw or award the prize to a reserve winner.

8.8 The Promoter may, but is not obliged to, attempt to contact the selected winner using the contact details associated with their account.

8.9 Failure by the Promoter to contact a selected winner does not invalidate the draw, alter the published winner announcement, extend the applicable claim period or remove the winner's obligation to claim the prize within the period specified in this Promotion Schedule.

9. GENERAL

9.1 The Vault forms part of the membership benefits offered by RS Rewards.

9.2 RS Rewards reserves the right to amend, suspend or terminate The Vault at any time.

9.3 Prize types, values and draw frequency may be amended from time to time.

9.4 This Promotion Schedule applies to each individual weekly draw conducted as part of The Vault.

9.5 Nothing in this Promotion Schedule excludes any rights available under Australian Consumer Law.

PART D – MAJOR PROMOTION SCHEDULE

Toyota Land Cruiser GR Sport OR $100,000 Cash

TRADE PROMOTION LOTTERY

1. PROMOTION PERIOD

Commences: Saturday 1st August 2026

Closes: Friday 7th August 2026 at 8:30PM AEST.

2. NATURE OF PROMOTION

2.1 This Promotion is a game of chance.

2.2 The winner will be determined by random electronic draw from all valid entries received during

the Promotion Period.

2.3 Each valid entry has an equal chance of being drawn.

2.4 No skill is required to enter or win.

2.5 Entry into the Promotion does not guarantee that an entrant will win a prize.

2.6 The number of entries held by an entrant does not guarantee success in the draw.

3. PRIZES

First Prize

Toyota Land Cruiser GR Sport (valued at $174,000)

OR

$100,000 Cash (valued at $100,000 AUD)

Total Prize Pool: $174,000.

4. ELIGIBILITY

4.1 Entry is open to Australian residents aged 18 years or over.

4.2 Employees, contractors, directors and immediate family members of RS Rewards Club Pty Ltd

1and associated entities are not eligible to enter.

4.3 Permits: ACT TP 26/01766

4.4 The Promoter reserves the right to verify identity, age, address and eligibility.

4.5 False or misleading information may result in disqualification.4.6 This Promotion may include qualifying products and services offered under the RS Active brand.

Purchases of eligible RS Active products or subscriptions may qualify for entries into this Promotion where

advertised. All entries received through RS Active are subject to these Terms and Conditions.

5. HOW TO ENTER

5.1

Eligible entrants may receive entries into the Promotion by purchasing eligible Access Packages that

provide access to the RS Rewards platform, member benefits, rewards, discounts and shopping tools

during the Promotion Period.

5.2

Eligible entrants may receive entries through the purchase of eligible RS Rewards memberships during the

Promotion Period.

5.3

Eligible entrants may receive entries through the purchase of merchandise offered via the RS Rewards

website, online store, retail locations or approved promotional channels.

5.4 Eligible entrants may also receive entries through the purchase of eligible subscriptions, memberships,

access packages, digital products or services providing access to the RS Active Fitness + Training App,

available at www.rsactive.com.au, including fitness programs, coaching services and other qualifying RS

Active products promoted during the Promotion Period. The applicable number of entries for each

qualifying purchase will be displayed at the time of purchase.

5.5

Eligible entrants may receive entries through promotional activities or other qualifying methods specified

by the Promoter during the Promotion Period.

5.6

The number of entries allocated to each qualifying purchase, membership, subscription, product, service

or promotional activity will be displayed, advertised or otherwise communicated at the time of

participation.

5.7

Entries are only valid once payment has been successfully received and all applicable eligibility

requirements have been satisfied.

5.8

Refunded, reversed, disputed, cancelled, charge-backed or fraudulent transactions may result in

associated entries being voided and removed from the Promotion.

5.9

The Promoter reserves the right to reject, invalidate or remove any entry reasonably believed to have

been obtained through fraud, manipulation, abuse or breach of these Terms and Conditions.

6. DRAW

Draw Date: Friday 7th August 2026

Time: 8:30PM AEST

Location: RS Rewards HQ, 8 Gateway Court, Port Melbourne VIC 3207

6.1 The draw will be conducted electronically.

6.2 Reserve winners may be drawn.

6.3 The draw result is final and no correspondence will be entered into.

6.4 The draw will be broadcast live via RS Rewards social media channels.

7. WINNER NOTIFICATION

7.1 Winners will be contacted using the contact details associated with their entry.

7.2 Winners may be contacted by phone, email, SMS, direct message or other reasonable

communication methods.

7.3 Winners may also be announced during livestream broadcasts, on social media platforms

and/or on the Promoter's website.

7.4 Winner information may be published where required by law.

7.5 Before a prize is awarded, the winner may be required to provide proof of identity, age,

residential address, eligibility and bank account ownership (for cash prizes).

7.6 Failure to provide requested documentation within the timeframe specified by the Promoter may

result in forfeiture of the prize.

8. REDRAW

8.1 If a prize remains unclaimed, forfeited or cannot be awarded, a redraw may be conducted.

Redraw Date: 12/12/2026

Time: 1:30PM AEDT

Location: RS Rewards HQ, 8 Gateway Court, Port Melbourne VIC 3207

8.2 Any redraw winner will be notified in the same manner as the original winner.

9. PRIZE CONDITIONS

9.1 Winner's Choice – winner may choose between the advertised vehicle and caravan package

and advertised cash alternative.9.2 Cash Prize – paid by EFT following verification requirements.

9.3 Physical Prize – awarded substantially as advertised. Substitute prize of equal or greater value

may be provided if required.

9.4 Transfer and Ownership – winner must provide documentation required for transfer and comply

with legal ownership requirements. Ongoing ownership costs are the winner's responsibility unless

stated otherwise.

9.5 Delivery – collection or delivery at the Promoter's discretion.

9.6 Acceptance of Prize – risk and ownership pass upon delivery or collection.

9.7 Non-Transferable – prizes are not transferable except where a cash alternative is expressly

offered.

9.8 Prize Values – values may fluctuate after publication.

10. DISQUALIFICATION

10.1 The Promoter may disqualify entrants who breach Terms, provide false information, engage in

fraud, manipulate the entry process, gain unfair advantage, engage in chargeback abuse or act

unlawfully.

10.2 Associated entries may be removed from the Promotion.

11. PUBLICITY

11.1 By accepting a prize, the winner agrees to participate in reasonable promotional activity

requested by the Promoter including photographs, interviews, video content and social media

content without additional compensation except where prohibited by law.

11.2 Winners may decline participation where required by law.

12. PLATFORM DISCLAIMER

12.1 This Promotion is in no way sponsored, endorsed, administered by, or associated with

Facebook, Instagram, TikTok, YouTube, Meta, Google or any other social media platform unless

expressly stated otherwise.

13. LIABILITY

13.1 To the maximum extent permitted by law, the Promoter is not responsible for lost entries,technical malfunctions, communication failures, platform interruptions, supplier delays or

circumstances beyond its control.

13.2 Nothing excludes rights under Australian Consumer Law.

13.3 The Promoter may modify, suspend, postpone or cancel the Promotion subject to applicable

laws if circumstances beyond reasonable control occur.

13A. PRIVACY

13A.1 Personal information collected during the Promotion will be handled in accordance with the

RS Rewards Privacy Policy.

13A.2 Personal information may be used for administering the Promotion, verifying eligibility,

awarding prizes and complying with legal obligations.

13A.3 Where an entrant participates in the Promotion through an eligible RS Active purchase, the Promoter

may receive and use information relating to that qualifying transaction solely for the purposes of verifying

eligibility, administering the Promotion, allocating entries, contacting winners and complying with

applicable laws and these Terms and Conditions.

14. PROMOTER

RS Rewards Club Pty Ltd

ABN 41 653 351 636

8 Gateway Court, Port Melbourne VIC 3207

Email: info@rsrewards.com.au

Website: www.rsrewards.com.au

14.1 This Promotion may include qualifying purchases made through the following participating brands and

websites operated by or on behalf of the Promoter:

RS Rewards – www.rsrewards.com.au

RS Active – www.rsactive.com.au

Eligible purchases made through these participating brands may receive entries into this Promotion where

advertised. The applicable entry allocation will be displayed at the point of purchase.

15. REGULATORY COMPLIANCE

15.1 This Promotion is conducted in accordance with applicable laws and regulations.

15.2 Where permits, approvals or registrations are required, they will be obtained by the Promoterprior to commencement of the Promotion.

15.3 If a regulatory authority requires modification, suspension or cancellation of the Promotion, the

Promoter may take such action as required to comply with applicable laws and directions.